• Bookkeeping
  • Payroll
  • Accounting
  • Training
  • Support
  • Consulting


Refuge Accounting can take care of all your bookkeeping needs covering areas such as:

  • Payroll
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Cash Float Processing and Reconciliation

Our primary goal is to ensure your financial processing is completed without fuss so that you can focus on your own organisational mission. We strive to provide bookkeeping services that are of a high standard that supersede your expectations.

As a technologically driven accounting firm, we use the latest software to roll out accurate and efficient processes that integrate seamlessly with yours. We are Xero and MYOB specialists and use a wide range of add on software for board reporting, receipts processing, time based bookings and tenant management, just to name a few.

Our clients do enjoy our hassle-free bill paying service. We will work with you to determine an efficient and practical procedure to ensure authorised and approved bills are paid on time, to take advantage of early payment discounts and to make the best use of your cash flow. Once payments are made to suppliers, we email remittance advices with your logo to all your suppliers, so they are informed of the payment that you have made to them. If there are any queries from suppliers or from you and your staff, we aim to respond in a timely fashion and respond to queries to resolution.


At Refuge Accounting, we believe that paying staff accurately and on time every time is one of the most important operational aspect of running your organisation. That is why we invest the time and resources to understanding your every need, from the varying working conditions of your staff to the nuances of the national employment standards and modern awards including the very complex Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS).

There is no organisation too large or too small for us. We manage clients with staff numbers ranging from as little as 2 to over 100. We can manage the process completely for you, or we can assist your staff with the payroll processing.

We process payroll according to your specified pay cycles, whether it be weekly, fortnightly or monthly and email pay slips with your own logo to staff once payroll is processed.

We attend to electronic payment of staff superannuation via an approved superannuation clearing house on a quarterly basis by the 28th day after the quarter end. However, we can attend to payment of superannuation on a monthly basis if you elect for this option.

If staff are working on specific services or projects, we can assign them to specific tracking categories, so you are able to determine the profitability and viability of services/projects.

At the end of the financial year, we will prepare the annual payment summaries (previously known as group certificates) and email these to staff before the 14 July each year. We will also file the annual payment summary report to the ATO by the 14 August each year.

We also offer salary packing services, such as when staff would like to enter into a salary sacrifice arrangement and this is mutually agreeable to the employer. We provide the tax implications and any extra costs to the organisation (if any) to assist with the decision-making process.

We also offer training and support in Xero’s Payroll Module, My Payroll if you elect for staff to use My Payroll to maintain timesheets, apply for leave and to claim reimbursements. We can assist you with transitioning to an electronic time sheeting system, or even help you develop your very own bespoke timesheet template.

If you require assistance with the recruitment of new staff, we can also assist with the selection of candidates and the interviewing process.

We aim to respond to all payroll queries in a timely fashion to resolution.


As a certified public practice with Chartered Accountants Australia and New Zealand, we have fully qualified staff to assist you and your organisation with your accounting and tax needs. Whether you require an expert to act as your Chief Financial Officer, or just an accountant to help you with your accounting needs we have the resources for you.

We provide services including:

  • Month end accounting, including general ledger reconciliations to ensure the integrity of balance sheet and profit and loss statements
  • Periodic updates to accrued income, accrued expenses, prepayments, unearned income, income in advance
  • Fixed asset register set up and maintenance
  • Management reporting
  • Board reporting
  • Budgeting and forecasting

We also take compliance and risk management very seriously and can help you ensure all areas are thoroughly covered. These include:

  • ATO lodgements
  • Audit preparation
  • Grant acquittals
  • Regulatory reporting
  • Review of internal policies and procedures

At Refuge Accounting, we offer a broad range of accounting services. We are skilled at reconciling the books, which means we ensure that your assets such as bank accounts and investments are reconciled and agree to bank accounts and investment statements. As part of our service offering, we also reconcile all liabilities which are monies owing by your organisation to ensure that you are being compliant and are paying your dues according to legislation. This includes but is not limited to superannuation liabilities and Pay as You Go taxes owing to the Australian Taxation Office.

We can provide balance sheets with analytics, so you can track your financial position and how much surplus or equity you have. Along with the balance sheet, we like to offer profit and loss analytics, so you can track your financial performance. We offer valued added business advice about how you are tracking and how things can be improved (there is always room for improvement!). The business advice is provided and accompanied with colourful and easy to read reports which we customise based on our initial meeting, your goals and concerns.etc

If you are required to report to a committee or a board, we are highly experienced and trained in this area and will work with you to develop a reporting pack which can be updated with the latest requirements on a periodic basis.

We can take charge and lead the way with the annual budgeting process to ensure you are operating within your means. This report will be incorporated into your performance reports and we will create forecasts, so you can see where you are going and where you are heading at any time.

At year end, depending on your requirements, we can prepare your financial reports in a special purpose of general purpose format. If you are required to be audited, we are experts at dealing with audit requirements. We can prepare all the working papers and attend all onsite queries with the auditor to ensure that the process is run smoothly to result in a completed audit and annual report.

If you receive funding from the government or a non-government source and are required to prepare a financial acquittal of the funds, we can manage and complete the task on your behalf.

Refuge Accounting are also a tax agency and we are specialists in income tax, fringe benefits tax (FBT) and goods and services tax (GST). We can manage all your taxation needs. We can prepare and lodge income tax returns, fringe benefits tax returns and business activity statements. We can liaise with the ATO on your behalf on any taxation matter, including lodging private rulings with the Australian Taxation Office (ATO). If you are seeking any specialist taxation advice, we will be happy to assist you!


We understand that you may already have your own staff to manage your finances, but perhaps they require additional training? At Refuge Accounting, we can assist by developing and delivering bespoke training in the following areas:

  • Using Xero and MYOB
  • Excel basics
  • Broader staff education on new processes and procedures
  • Bookkeeping and accounting

We also provide training for management and boards in areas such as:

  • Financial Literacy
  • Understanding Financial Statements


New to Refuge Accounting is our support packages. We can offer you with email and/or telephone support for your every bookkeeping and accounting needs.

Imagine being able to simply pick up the phone and call us to help you with your complex process or question? This is a cost-effective way for you to manage your own finances, yet have the support as and when required.

We also provide relief services such as filling in for absent staff members, or even ad hoc representation at your client or board meetings.

Contact us now to find out about our support packages.


We provide expertise in the following areas:

  • Accounting software review/assessment and implementation
  • Accounting health checks
  • Australian Taxation Office compliance reviews
  • Superannuation compliance reviews
  • Review and implementation of financial systems
  • Integration with operational systems, e.g. membership systems
  • Review of financial policies and procedures
  • Fixed asset module implementation
  • Litigation support/expert witness
  • Forensic accounting
  • Audit readiness
  • Financial expertise for submission of tenders
  • Auditor rotation and selection
  • Budgeting and forecasting
  • Management reporting design and implementation
  • Development of board reporting packs
  • General advice and support
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